Privacy Policy

Last Updated: [Insert Date]

At Run Cleanup (“we”, “us”, or “our”), we value your trust as much as you value performance footwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website run-cleanup.com (the “Site”). Please read this policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that helps us deliver the best possible experience for runners and outdoor enthusiasts:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our PCI-DSS compliant partners), and phone number.
• Device Information: We automatically collect IP address, browser type, operating system, and referring URLs to optimize our Site for your devices.
• Usage Data: We track pages visited, time spent, and products viewed to improve your shopping experience and our product offerings.
• Cookies and Tracking: Like most performance-focused websites, we use cookies to remember your preferences and analyze Site traffic (see Section 6 for details).

2. How We Use Your Information

Your data fuels our mission to serve athletes worldwide (excluding Asia and select remote regions):

• Process and fulfill your orders for Altra, Hoka One One, On Running, and other performance footwear
• Provide customer support from our runner-enthusiast team in Montgomery, Alabama
• Improve our Site and develop new products that meet athletes’ needs
• Communicate with you about orders, promotions, and running-related content
• Prevent fraud and enhance security using military-grade 256-bit SSL encryption
• Conduct analytics to understand how athletes like you interact with our Site

3. Sharing of Information

We treat your data with the same care we’d want for our own running gear:

• Service Providers: We share information with trusted partners who help with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and marketing—all held to strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third parties.

4. Data Storage and Security

Your security is as important to us as proper running form:

• All payment information is processed through PCI-DSS compliant systems and never stored on our servers
• We implement industry-standard security measures including 256-bit SSL encryption (the same technology used by banks)
• Data is stored on secure servers with limited access
• While we take reasonable precautions, no internet transmission is 100% secure

5. Your Rights and Choices

You’re in control of your data, just like your training regimen:

• Access & Correction: You may review and update your account information at any time
• Opt-Out: Unsubscribe from marketing emails using the link in each message
• Deletion: Request deletion of your account data by contacting us (transaction records may be retained for legal compliance)
• Do Not Track: Our Site currently doesn’t respond to “Do Not Track” signals

6. Cookies and Tracking Technologies

We use these digital tools to keep pace with your needs:

• Essential Cookies: Required for basic functions like adding items to your cart
• Performance Cookies: Help us understand how runners navigate our Site
• Marketing Cookies: Allow us to show relevant ads (you can opt out)

Most browsers allow you to control cookies through their settings, though this may affect Site functionality.

7. International Data Transfers

As we ship globally (excluding Asia and select remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

While we offer kids’ footwear, our Site isn’t directed at children under 13. We don’t knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be communicated through our Site or email. The “Last Updated” date at the top indicates when revisions were made.

Now that privacy is handled, you’re free to focus on what matters—your next run. The starting line awaits at run-cleanup.com.