Term and Conditions

Last Updated: [Insert Date]

Welcome to Sports Shoes Store (www.run-cleanup.com). By accessing our website and making purchases, you agree to these Terms and Conditions. Please read them carefully.

1. Our Store & Products

1.1 About Us

Sports Shoes Store is a specialty retailer focused on high-performance running and climbing footwear, serving runners worldwide from our headquarters at 4852 Turkey Pen Lane, Montgomery, AL 36104, USA.

1.2 Product Offerings

We specialize in:

• Performance running shoes (road and trail)
• Technical climbing shoes
• Running accessories (socks, etc.)
• Premium brands including Hoka One One, Altra, and On Running

All product descriptions and specifications are provided to the best of our knowledge, but slight variations may occur.

2. User Responsibilities

2.1 Account Security

If you create an account, you are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Providing accurate and current information

2.2 Prohibited Activities

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Use any automated means to access or scrape our site
• Misrepresent your identity or provide false information

3. Ordering & Payment

3.1 Order Process

When you place an order:

• You’re making an offer to purchase under these terms
• We’ll send an order confirmation (this is not acceptance)
• Acceptance occurs when we ship your order
• We reserve the right to refuse any order

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We never store your full payment details.

3.3 Pricing & Taxes

All prices are in USD and exclude any applicable taxes or duties, which will be calculated at checkout where required by law.

4. Shipping & Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days)

Note: We currently cannot ship to certain remote areas and parts of Asia.

4.3 Delivery Issues

If your package is lost or damaged in transit, please contact us immediately at [email protected].

5. Returns & Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

• In original condition (unworn with tags attached)
• In original packaging
• Accompanied by proof of purchase

5.2 Non-Returnable Items

For hygiene reasons, the following cannot be returned unless defective:

• Running socks
• Climbing shoes

5.3 Return Process

1. Email us at [email protected] with your order number
2. Wait for return authorization (24-48 hour response time)
3. Ship items to: Sports Shoes Store Returns, 4852 Turkey Pen Lane, Montgomery, AL 36104 USA

Original shipping fees are non-refundable unless the return is due to our error.

5.4 Refunds

Refunds are processed within 3-5 business days of receiving your return, issued to your original payment method. Please allow 5-10 business days for the refund to appear in your account.

6. Intellectual Property

All content on our website (logos, text, images, etc.) is our property or used with permission and protected by copyright laws. You may not use any content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability for any claim related to our products or services is limited to the purchase price of the item in question
• We make no warranties about the accuracy or completeness of site content

8. General Provisions

8.1 Changes to Terms

We may update these terms periodically. The current version will always be posted on our website.

8.2 Governing Law

These terms are governed by the laws of Alabama, USA. Any disputes will be resolved in the courts of Montgomery County, Alabama.

8.3 Severability

If any provision of these terms is found invalid, the remaining provisions will remain in full effect.

Contact Us

For any questions about these Terms and Conditions:

Email: [email protected]
Phone: +1 (XXX) XXX-XXXX
Mail: Sports Shoes Store, 4852 Turkey Pen Lane, Montgomery, AL 36104 USA